Service Process
- 1
Request
Contact us by phone or through the contact page with the product name, symptoms, and purchase details to register a service request.
- 2
Diagnosis
Once the product arrives, our engineers diagnose its condition and inform you of the estimated repair time and cost.
- 3
Repair
Repairs are performed with genuine parts. Defects that occur during normal use within the warranty period are repaired free of charge.
- 4
Return
After repair and final inspection, the product is securely packaged and shipped back to you.